![]() Depending on the issue, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community.Ĭalls are answered every day from 8AM – 8PM CST. If the information you’re shown doesn't answer your question, scroll down.Depending on the issue and whether or not you're logged in, you'll see an option to message us, call us, use the PayPal chatbot, or ask the community.If the information you're shown doesn't answer your question, scroll down.Choose the issue that most closely matches your reason for contacting us.To contact us on Instagram, go to /PayPal Contact Us To contact us on X (Twitter), go to /AskPayPal To contact us on Facebook, go to /PayPalUSA Agents answer messages between 7AM CST – 10PM CST M-F and 8AM CST to 8PM CST Saturday and Sunday. Just log in to PayPal, go to your Message Center and choose “Ask the PayPal Assistant.” If the PayPal Assistant can’t answer your question you can be transferred to an agent. If you report the W2 scam to please clarify if you are a victim.You can message us anytime. If you are a recipient of this scam but did not send any information please send the full email headers to (Subject: W2 Scam). If you are a victim of this (e.g., you responded by sending the W2s) please email and also send the full email headers to (Subject: W2 Scam). You can report the W2 variant to the IRS – whether you are a victim or not – and should also report any BEC/BES variants to the Internet Crime Complaint Center. Please only contact the IRS for the W2 variant. There are multiple variants of this scam (e.g., wire transfer, title/escrow, fake invoice, etc.). Since 2016, has received emails from organizations that have been targeted by the business email compromise (BEC) / business email spoofing (BES) W2 scam. Your local Attorney General’s office via their consumer complaint form (the reporting mechanism will vary by state).Consumers should select the “phone” form and then the “Unwanted Calls” under “Phone Issues”, and provide details of the call in the description of their complaint ![]() Federal Communications Commission (FCC) by visiting the Consumer Complaint Center. ![]()
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